Building owners are legally responsible for EPA compliance — but most have no idea if they're compliant. Give them a read-only portal and turn compliance transparency into a competitive advantage.
Customer portal included with all plans · No per-customer fees
Under Subpart C, building owners bear the compliance liability — even when you do the work
Customers call every week asking for compliance status updates
Manually generating and emailing PDF reports to building owners
Property managers have no way to verify that their contractors are keeping them compliant
Building owners are legally responsible for EPA compliance but have zero visibility into it
No way to differentiate your services from competitors who just hand over paper invoices
The portal solves all of this — and makes your business more valuable to customers
Simple, secure, and completely hands-off for you
Each customer gets a unique portal URL. They log in, see their equipment, and check compliance status — no app downloads, no passwords to remember.
Customers verify their identity with a one-time code sent to their email. Simple, secure, and no shared credentials with your main account.
Customers see their equipment list, compliance status, leak rates, and service history. They can view but never modify your data.
Color-coded compliance indicators for every piece of equipment. Building owners see at a glance which units are compliant, which need attention, and which are overdue.
Portal authentication is entirely separate from your main RefriTrak account. Customers cannot access your internal data, other customers, or business operations.
The customer portal is included with every RefriTrak plan. No per-portal fees, no per-customer charges. Give every customer access.
HVAC contractors who offer compliance portal access as part of their service contracts are charging $50-200/month per customer for "premium compliance monitoring." The customer gets peace of mind that they're EPA compliant. You get recurring revenue from a feature that costs you nothing extra.
Differentiation
Most contractors hand over paper invoices. You offer a live compliance dashboard.
Customer Retention
Customers who can see their compliance data are less likely to switch contractors.
Recurring Revenue
Package portal access as a premium service in your maintenance contracts.
List of all their equipment with refrigerant type, charge size, and compliance status
Current leak rate for each unit with color-coded status indicators
Service history for every piece of equipment
Upcoming compliance deadlines and scheduled maintenance
Contact information to reach your team directly
Security note: Customers can only view data for equipment assigned to them. They cannot see other customers, your business operations, financial data, or modify any records. Portal authentication uses a separate system from your main account.