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GPS Tracking Setup for Vehicles

Published on 1/11/2025
by RefriTrak Team
vehiclesfleetgpsintegration

Learn how to integrate GPS tracking with RefriTrak vehicles using third-party fleet tracking providers.

Before You Begin

Important: RefriTrak does not provide GPS hardware or tracking services. You must:

  • Have an account with a compatible GPS fleet tracking provider
  • Install GPS devices in your vehicles
  • Have device IDs from your GPS provider

How GPS Integration Works

RefriTrak connects to your GPS provider's system to:

  1. Display vehicle locations on a map
  2. Show recent movement history
  3. Track mileage and routes
  4. Monitor vehicle status and activity

What RefriTrak does:

  • Stores GPS device IDs for each vehicle
  • Pulls location data from your GPS provider's API
  • Displays tracking information in vehicle details
  • Includes GPS data in reports

What RefriTrak does NOT do:

  • Provide GPS hardware
  • Offer GPS tracking services
  • Install or maintain GPS devices
  • Bill for GPS services

Compatible GPS Providers

RefriTrak can integrate with most commercial fleet tracking providers that offer API access, including:

  • Verizon Connect (formerly Fleetmatics)
  • Samsara
  • Geotab
  • GPS Trackit
  • Teletrac Navman
  • Fleet Complete
  • Other providers with REST API access

Note: Integration requirements vary by provider. Contact RefriTrak support to confirm compatibility with your specific GPS provider.

Setting Up GPS Tracking

Step 1: Choose a GPS Provider

  1. Research fleet tracking providers
  2. Compare features, coverage, and pricing
  3. Consider factors like:
    • Hardware reliability
    • Mobile app availability
    • Reporting capabilities
    • Customer support
    • API access for integrations

Step 2: Install GPS Devices

Work with your GPS provider to:

  1. Purchase or lease GPS tracking devices
  2. Schedule professional installation
  3. Test device connectivity
  4. Verify data transmission

Typical installation includes:

  • Hardwired connection to vehicle power
  • GPS antenna positioning
  • Cellular connectivity setup
  • Initial device registration

Step 3: Configure RefriTrak Integration

Contact RefriTrak support to set up the integration:

  1. Email support@refritrak.com with:
    • Your GPS provider name
    • Account details (if needed for API access)
    • List of vehicles with GPS devices
  2. RefriTrak will configure the API connection
  3. You'll receive confirmation when setup is complete

Troubleshooting GPS Issues

Device ID Not Working

Check:

  • Device ID is entered correctly (no spaces or typos)
  • Device is active in GPS provider's system
  • API integration is configured
  • Vehicle has cellular connectivity

Solution: Verify the device ID in your GPS provider's dashboard and update it in RefriTrak if needed.

Location Not Updating

Check:

  • GPS device has power
  • Vehicle has been driven recently
  • Device has cellular signal
  • GPS provider service is active

Solution: Contact your GPS provider to verify device status and connectivity.

Missing GPS Data

Check:

  • Integration is fully configured
  • API credentials are valid
  • GPS subscription is current
  • Data permissions are set correctly

Solution: Contact RefriTrak support to verify integration status.

Changing GPS Providers

If you switch GPS providers:

  1. Install new GPS devices in vehicles
  2. Contact RefriTrak support to configure new API integration
  3. Update device IDs for all vehicles in RefriTrak
  4. Verify new tracking data is appearing correctly
  5. Cancel old GPS provider service

GPS Provider Support

For issues with:

  • GPS devices → Contact your GPS provider
  • Device installation → Contact your GPS provider or installer
  • Cellular connectivity → Contact your GPS provider
  • RefriTrak integration → Contact RefriTrak support

Cost Considerations

GPS tracking costs typically include:

  • Hardware: $50-300 per device (purchase or lease)
  • Installation: $50-150 per vehicle (professional installation)
  • Monthly Service: $15-50 per vehicle (varies by provider and features)
  • Activation Fees: Varies by provider

Note: These costs are paid directly to your GPS provider, not through RefriTrak.

Need Help?

Frequently Asked Questions

Q: Can I use RefriTrak without GPS tracking?
A: Yes. GPS tracking is completely optional. You can manage vehicles without location data.

Q: Does RefriTrak provide GPS hardware?
A: No. You must purchase GPS devices from a third-party fleet tracking provider.

Q: Can I track vehicles on my phone?
A: GPS data is available in RefriTrak's web interface. Your GPS provider typically offers their own mobile app for real-time tracking.

Q: What if I only have GPS on some vehicles?
A: That's fine. Enter device IDs only for vehicles with GPS. Other vehicles work normally without tracking.

Q: Can I see historical GPS data?
A: Availability depends on your GPS provider's data retention and API capabilities. Contact RefriTrak support for details.