Subprocessors
Last Updated: April 20, 2026
RefriTrak uses the following third-party subprocessors to deliver the Service. Each receives only the data needed to perform its function. All subprocessors are contractually obligated to protect your data and not to disclose or use it for any purpose other than performing their specific tasks on our behalf.
Current Subprocessors
| Subprocessor | Purpose | Data Received |
|---|---|---|
| Vercel | Application hosting and edge network | Usage data, request metadata |
| MongoDB Atlas | Database storage | All stored application data (encrypted at rest) |
| Amazon Web Services (AWS) | File and object storage (S3) | Uploaded photographs and documents |
| Resend | Transactional email delivery | Email address, email content |
| Stripe | Payment processing | Billing information, subscription data |
| Anthropic, PBC | Nameplate OCR via Claude API (mobile app) | Equipment photographs you choose to scan |
| Sentry | Crash and error reporting (mobile app) | Anonymized stack traces, device/OS/app version |
| Google LLC | Address autocomplete via Places API | Partial address strings you type |
| Expo (650 Industries, Inc.) | Push notification delivery (mobile app) | Device push token, notification payload |
| Apple Inc. / Google LLC | App distribution (App Store / Google Play) | Data governed by the respective store's own privacy terms |
Change Notifications
When we add, replace, or remove a subprocessor from the list above, we will update this page accordingly and notify active account holders by email. Continued use of the Service following such notification constitutes acceptance of the updated subprocessor list. If you have questions or concerns about a subprocessor change, please contact us at privacy@refritrak.com.
Questions
For questions about our subprocessors or data processing practices, contact us at privacy@refritrak.com.