Connect RefriTrak to your other business tools! Our new API lets you sync your refrigerant tracking data with accounting software, field service apps, custom dashboards, or any other system your business uses.
What you get: Access all your RefriTrak data from other applications—customer records, equipment information, cylinder inventory, refrigerant transfers, compliance reports, and maintenance history.
Control exactly what contractors can see and do with your equipment! Print QR codes for any cylinder or unit, then grant specific contractors access to view equipment details, record maintenance activities, upload photos, and track refrigerant transfers—all while keeping everything organized in one place for EPA compliance.
What you get: Print unique QR codes for your cylinders and units that contractors scan with their phones to access equipment information. Control what each contractor can see and do with custom permission levels. Set expiration dates for temporary contractors or grant permanent access to trusted partners. Contractors can record refrigerant transfers, document maintenance work, upload photos of repairs or inspections, and add detailed notes—all tracked automatically for EPA compliance. Everything contractors do is saved to your records instantly. Works on any smartphone, no app required.
We've launched a comprehensive Knowledge Base with 20+ step-by-step guides and added direct support access. Find help faster with enhanced search for equipment and cylinders, plus report issues directly from the app.
What you get: Complete documentation organized by category (Getting Started, Customers, Equipment, Cylinders, Jobs & Projects), fuzzy search for units and cylinders, and direct support ticketing from the user menu.
Piper AI Assistant now includes powerful new tools for tracking cylinder movements, managing fleet vehicles, and organizing projects—making it even easier to manage your operations with natural language commands.
What you get: Track complete cylinder movement history and audit trails for EPA compliance, manage fleet vehicles with driver assignments and bulk cylinder loading/unloading, and organize work with project-based workflows. Simply ask Piper in plain language—she handles the rest. These new capabilities work seamlessly with existing tools for customers, jobs, transfers, and compliance tracking.
Purchase AI credits on-demand and use Piper AI Assistant across all plan tiers! The new AI credits system gives you flexible access to Piper's powerful capabilities without requiring plan upgrades.
What you get: Purchase AI credits directly from your organization settings with saved payment methods or new credit cards, real-time balance tracking that shows your available credits, automatic credit deduction as you use Piper's features, and access to Piper AI on any plan tier—just maintain a positive credit balance. Perfect for teams that want to try AI features before committing to higher-tier plans.
Meet Piper Particle, your intelligent AI assistant for refrigerant tracking and EPA compliance! Simply ask Piper in plain language to find cylinders, record transfers, check compliance status, or answer questions about your operations—and she handles the rest.
What you get: Natural language commands like "find empty recovery tanks" or "show me non-compliant circuits," instant access to your entire inventory without clicking through menus, automated transfer recording with multi-cylinder support, real-time compliance checks and leak rate analysis, and DOT inspection scheduling. Piper understands industry terminology (no database codes needed) and works 24/7 to make your refrigerant management effortless. Available in Pro and Enterprise plans.
View your EPA compliance status at a glance with automatic leak rate calculations and threshold monitoring. The new Compliance Summary shows which circuits need attention and helps you stay ahead of EPA reporting deadlines.
What you get: Real-time compliance status, automated notifications when circuits exceed thresholds, and clear visibility into which equipment requires EPA reporting by March 1st.
Get intelligent warnings when adding refrigerant that would exceed a circuit's full charge capacity. The system alerts you before transfers are completed, helping prevent costly mistakes and EPA violations.
What you get: Real-time validation during transfers, automatic calculations based on current charge levels, and prevention of accidental overcharging that could damage equipment or violate regulations.
Create new cylinders without leaving the transfer screen, and accurately track refrigerant losses when doing replacement charges. No more workflow interruptions or inaccurate charge calculations.
What you get: Streamlined transfer workflow with instant cylinder creation, and proper loss tracking that prevents false overcharge warnings while maintaining accurate EPA compliance data.
Document repairs and inspections directly on your equipment records. Track maintenance history, repair costs, and inspection dates to stay organized and compliant with service requirements.
What you get: Complete maintenance history for each piece of equipment, organized repair records with cost tracking, and inspection scheduling to ensure you never miss required safety checks.